If you are seeing a charge on your statement from Securefanpay, this indicates that you have recently opted in to a premium membership service on one of our many platforms, which will incur a fee. 

Your Online Dating Services Company

Live Support ChatCall Us +44 20 8124 4948Contact Our Team

SECUREfanpay

Why does my bank statement have a charge for securefanpay.com?

FAQ's

A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:

Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

© 2020 securefanpay.com, All Rights Reserved.

securefanpay.com is operated by NetFanPix Limited.
23A Duke Street, Douglas, Isle of Man, IM1 2AZ 

Securefanpay supplies members across the globe with a host of digital dating solutions for which to pursue romantic relationships. 

The dating site that your chosen membership is associated with will be linked to the email address that you signed up with, if you provide this to us we will be able to locate this on our system. 

Submit a Query

“Why am I being charged?”

When opting in to a premium membership service with one of our sites, a charge will be incurred. 

“I am trying to pay. Why is my card being declined?”

Sometimes transactions can be temporarily paused while your bank of choice carries out it's usual regulatory checks. Due to the sensitive nature of our sites, this can occasionally require verification from your bank to complete the payment - simply contact them to do this. 

You are able to cancel your membership at any time simply bi visiting your profile on your site of choice and navigating to the Membership page. 

“How do I cancel my subscription?”

Feel free to cease all mobile billing whenever you wish, by texting STOP to 89595. 

“I pay via my mobile phone provider. How do I cancel?”

To view all VIP and upgrade options, simply head over to the Membership page. 

“How can I pay for membership?”

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

“What are the benefits of VIP Membership?”